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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stockton I have stayed at many Extended Stay Hotels. This one is in need of upgrade. The carpet in our room was stained. The dresser had a very big dent/nick in it. The light in the bathroom didn't work. The T.V. stand was broken so the t.v. was at a funny angle.
Business response:
Thank you for providing us with details about your stay. Please accept our apologies that your stay was not to your expectations. To make sure this does not happen again, we will be implementing preventative maintenance and deep cleaning procedures. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Nice and Clean My husband and I stayed here for one night and we enjoyed our stay here. It is close to restaurants and stores very convenient. The staff was courteous and the room we stayed in was nice and clean we liked that it had a little kitchen in there. This hotel was nice and it was quiet. I would definitely stay there again. The price for the hotel is also a big plus because it's very affordable.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our convenient location, reasonable rates and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not a great experience The rooms were okay nothing fancy but okay for the price. The worse part of the stay was the smell of the hotel. If you are not a smoker this hotel isn't for you!! You could smell the cigarette smoke through out the hotel. Some of our friends were on the first floor and we were in the second floor and the smell was the same even though both of our rooms were for non-smokers. The breakfast wasn't great either.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read about the odor you mentioned throughout the hotel. Please accept my apology. To prevent this from happening again, my team is going to be airing out the rooms as well as conducting deep cleans. Thank you again for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Time to play in Stockton. Good price and location.
SO SO NOT really clean
Nice hotel in a nice location I was looking for a nice hotel to stay the night in, between san fransisco and Yosemite, and found this hotel to be the best value. I think it was a very nice room and I was surprised at how large the room was it was very comfortable. I do wish that they offered a better breakfast and served it until a later time in the day as well, but other than that I would stay here again.
Business response:
Thank you for your great survey. I am happy to read that you enjoyed our spacious rooms and felt comfortable. Thank you again for your kind words. We hope to see you the next time you are in the Stockton area!
The hotel was in a good location, clean and comfortable...hotel staff seemed preoccupied and what was a breakfast was not that. The main complaint was with the WIFI. The login access code brought me to a page focusing on upgrading the service for a price, stating that Skype would not work on the basic service. I only wanted the basic service..I submitted the info but it did not go through. I tried 3 additional times to submit the info and connect with the wifi; I could not log on. I was unable to use the service. I note this... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for service and Internet issues you experienced. In response to your feedback, I will make sure our staff is providing our guests with professional customer service. I will also look into the Wi-Fi issues you mentioned to ensure your experience is not repeated. Still, I am glad to read that you enjoyed our convenient location and comfortable rooms. I really appreciate you bringing this to our attention. Thank you for choosing Extended S... read more
Comfortable It was comfortable for the most part. It did have an undesirable smell when people were cooking in their rooms--more like sewage. That was the only time it smelled that way.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear about the odor issues you experienced. Please accept my apology. In response to your feedback, I will be making sure our rooms are fresh and clean moving forward. Still, I am glad to read that you had a positive stay overall. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,379 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.