Extended Stay America - Stockton - March Lane

Business response:

Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager 

Business response:

Patricia, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Thanks for the perfect rating. We are happy you had a wonderful time at Extended Stay America - Stockton - March Lane. I hope we will have the pleasure of hosting you again. Sincerely, General Manager 

Business response:

Thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America - Stockton - March Lane. We hope to see you again in the future. Sincerely, General Manager 

Business response:

Ferlando, thank you for staying at Extended Stay America - Stockton - March Lane. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

I am very concerned about your experience and am very sorry that we did not meet your expectations. I have shared your feedback with my housekeeping team to ensure this is no repeated again. On a positive note, i'm happy to know you found our team cordial. Thanks for reviewing us, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for being our guest. We apologize for not delivering the experience you expected. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We regret the inconvenience caused and hope you will give us another chance to make this up to you. Sincerely, General Manager