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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good service Lauren at the front desk was very knowledgeable. She got me checked in really quick which I was happy about because after a long day at work all I could think about was sleep! Good service. Good rates. Will definitely return.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your kind comments regarding our exceptional customer service! I’m glad that we were able to accommodate your needs with a great stay at a reasonable rate. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Struggle Room comfortable. Have stayed here before. Only complaint is Wi-Fi connection or lack of same. We stay here to go to a doctor's app't and couldn't pick up e-mail from doctor's office. Finally got through the next a.m. after complaining to the desk. Don't watch TV except to catch the news, so can't comment on that. Don't recall the bedding. Great Chinese restaurant next door.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the issues you experience with our Wi-Fi service. I am pleased to let you know that we are in the process of updating our services to prevent this from happening again. Still, I am glad you had a positive stay overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
No maid service. You have to take towels to the front desk to get clean ones.
Business response:
Thank you for sharing your review of your recent experience with us. Please accept our apologies that we failed to explain our housekeeping services during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To uphold our company’s high standards, I will coach our front desk staff on our check-in procedures to ensure your experience is not repeated. I really appreciate you bringing this to our attention. We hope th... read more
Close to a couple of decent corporate restaurants. Good bang for your buck.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our convenient location and found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Stockton I have stayed at many Extended Stay Hotels. This one is in need of upgrade. The carpet in our room was stained. The dresser had a very big dent/nick in it. The light in the bathroom didn't work. The T.V. stand was broken so the t.v. was at a funny angle.
Business response:
Thank you for providing us with details about your stay. Please accept our apologies that your stay was not to your expectations. To make sure this does not happen again, we will be implementing preventative maintenance and deep cleaning procedures. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Nice and Clean My husband and I stayed here for one night and we enjoyed our stay here. It is close to restaurants and stores very convenient. The staff was courteous and the room we stayed in was nice and clean we liked that it had a little kitchen in there. This hotel was nice and it was quiet. I would definitely stay there again. The price for the hotel is also a big plus because it's very affordable.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our convenient location, reasonable rates and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not a great experience The rooms were okay nothing fancy but okay for the price. The worse part of the stay was the smell of the hotel. If you are not a smoker this hotel isn't for you!! You could smell the cigarette smoke through out the hotel. Some of our friends were on the first floor and we were in the second floor and the smell was the same even though both of our rooms were for non-smokers. The breakfast wasn't great either.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read about the odor you mentioned throughout the hotel. Please accept my apology. To prevent this from happening again, my team is going to be airing out the rooms as well as conducting deep cleans. Thank you again for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,314 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.