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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not cleaned properly The kitchen was not cleaned properly. There was water on the floor from the refridgerator. The floor wasnt swept. There was food crumbs left around the microwave..the rest of the room was fine. Always bring your own blanket for the bed.
Business response:
Thank you for providing us with details about your stay. I was disheartened to read that the room was not cleaned properly. Please accept our apologies. Your comments were reviewed by the staff, and we will be retraining our housekeeping staff to make sure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Difficulty in WIFI connection, but an outside call to tech support rectified this. Breakfast was minimal, mostly packaged snacks, apples and oranges, and coffee. Room has kitchenette, cupboard, and full refrigerator. Diningware,cookware,utensils provided free when asked.
Business response:
I am pleased at reading your review about your stay with us. I'm glad our staff and technical support were able to remedy the issues you had. It also good to know that you took advantage of our other amenities, such as our fully equipped kitchen and cookware. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Fit our needs. We arrived at 2:45 and our room was not ready until 3:25 p.m. We had a non-smoking room but our room smelled of smoke. We had to get to a meeting so did not address this and we got back around 10:30 so we just decided to fall asleep. The room was comfortable and the hotel is located very near to many restaurants which I liked very much.
Business response:
Thank you for taking the time to write a review. I am disappointed about the issues you experienced with the smoke. However, I'm glad you enjoyed the room and our convenient location.
Clean - no frills. Just a quick overnight with my kids on the way home to Oregon from Oceanside. Breakfast bar is pretty sad, so don't look there for a meal - just coffee, granola bars, packaged pastry/oatmeal, and some fruit. Sadly, my car rear window was smashed in and my belongings in the back were all stolen. Don't leave anything in your car! It seems like a safe neighborhood - but I guess not. My car was parked right in front of the lobby a row back - unreal!
Business response:
I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the car incident you described. We are in contact with local authorities to work on these issues. Our team is committed to satisfying our guests, so we are very thankful for your feedback. t would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Excellent Very relaxing
Business response:
Thank you for your review. I am so happy to read that you had a relaxing stay with us. Thank you again for taking the time to post a review of our property. We look forward to welcoming you back in the future.
Good Night Rest Stay was great! The rooms are worth the price and the staff were very helpful.
Business response:
The staff and I read your review, and would like to thank you for writing such positive things about your stay. I'm glad to read that the staff were accommodating and helped you have a great experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice place I really liked this place. The room was comfortable. The only problem I had was the man next door playing loud Latino music late at night but I asked the hotel to ask him to stop and they did.
Business response:
Thank you so much for posting a review of our property. I am glad to read that you enjoyed your stay in our comfortable rooms. We appreciate you letting us know that there was a problem with noise. We are sorry for this issue, but are happy to read that we provided you with a fast resolution. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Clean room and friendly staff. Easy access to area shopping and restaurants.
Business response:
Thank you for your recent review of our property. I’m so pleased to hear that we were able to accommodate your needs with our comfortable rooms and convenient location. I truly appreciate your kind comments regarding our exceptional customer service and I will be sure to share your great feedback with the entire team! Thank you again for your review. We look forward to seeing you in the future!
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 4.3 star rating with 1,379 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.