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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to highway and many stores Hotel staff needs to respond to request for extra blankets and pillows a little sooner than 30mins. We didn’t want to run the heat all night, just needed extra blankets pillows to wedge some heat around a sick little kiddo.
Business response:
Thanks for sharing the great review of your stay at Extended Stay America. We are happy to know our convenient location to the highway made your stay more enjoyable! We appreciate your business and hope you will make us your home every time your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. It's great to know you had an awesome time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Crystal, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
The hotel had a broken elevator,. My kitchenette sink was clogged. There was only one shower towel and no complimentary hygiene .
Business response:
Alvin, thank you for your review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. We have shared your concerns with our Maintenance team to take corrective measures. We hope to have another chance so we can serve you better. Sincerely, Hotel Management
Business response:
Thomas, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Convenient location It's close to the freeway and restaurants but not much more to brag about. Our non-smoking floor reeked of cigarettes, the blankets have cigarette burns in them, and house keeping walks in the room when the "do not disturb" sign is used. However, hotel staff is friendly and helpful; I didn't feel invisible while walking through the lobby either.
Business response:
Daniel, thank you for being our guest. We are happy to know you liked our location and our associates. With that said, we apologize for the inconvenience you had here. We have shared your feedback with our entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Convenient location Very basic hotel, no frills but quiet and comfortable for a quick stay.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel, especially with our convenient location. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Business response:
Larry, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Wet floors and musky All the carpets were still wet from a past shampooing! Musky horrible smell from the refrigerator. Just an overall mess. I wouldn't stay there again!!
Business response:
Thank you for sharing your experience with us. We are sorry we failed to provide you the clean and comfortable room that you deserved. We have addressed this matter with the head of our Housekeeping Department and housekeeping associates immediately to take corrective action so that it does not happen again. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,404 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.