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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a good to place stay
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are sorry your time with us was anything but perfect, and we wish we had had the opportunity to address your concerns while you were still here. There is nothing more important to us than ensuring our guests have a comfortable, relaxing stay, and we regret that we failed to deliver on this. We hope you will consider giving us another opportunity in the future. Sincerely, Hotel Management
Not cool at all! Filthy hotel , no amenities
Business response:
Dear Janette, We’re truly sorry to hear that your experience did not meet expectations. Cleanliness and guest comfort are always top priorities for us, and we regret that your visit fell short in these areas. Your feedback helps us identify areas that need attention, allowing us to make the necessary improvements. Your comments have been shared with our team, and we hope you’ll consider returning so we can provide a far better experience. Sincerely, Hotel Management
I was concerned that they didnt have lids to their coffee cups. I told them. Hot coffee can be dangerous.
Business response:
Dear Lori, Thank you for pointing out your concern about the coffee cups. We truly appreciate your feedback and take guest safety seriously, and we’re glad you brought it to our attention. Our team at Extended Stay America values these observations as they help us make small but meaningful improvements. We hope your overall experience was enjoyable, and we look forward to welcoming you back for another comfortable stay. Sincerely, Hotel Management
OK, so while it looks right on the outside, the bathtub was absolutely disgusting and there was a fire alarm that happened. No I would never stay at this property again.
Staff friendly bit hotel needs new facelift , bugs
Customer service is rude and unprofessional.
Other than the very pathetic "breakfast" it was a clean stay for a reasonable price
Business response:
Dear James, Thank you for including Extended Stay America in your travel plans. We're glad you found the accommodations clean and the rate reasonable. We understand your disappointment with the breakfast offerings and will be sharing that feedback with our team as we continue to evaluate ways to improve. Your input is appreciated, and we hope to provide an even better stay next time. Sincerely, Hotel Management
Facility needed lots of upgrade
Business response:
Dear Chantha, Thank you for sharing your thoughts. Keeping a facility well-maintained and up-to-date is an ongoing effort, and feedback like yours helps highlight areas that need attention. Ensuring a comfortable and welcoming environment remains a priority. Your input is valuable, and we appreciate you taking the time to share your experience. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,404 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.