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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy, clean and comfortable
Business response:
David, thank you for giving us a wonderful rating regarding your stay at Extended Stay America - Stockton – Tracy. We are so happy you enjoyed your visit and appreciate your complimentary comments. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thanks so much for the wonderful rating. We are glad we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Stockton – Tracy. Sincerely, General Manager
It's fine for what it is. Except...the halls smell weird. Not bad. Weird. The kitchen stuff was not clean. This was disappointing. Glad I brought my own cleaning supplies. And the pillow cases were VERY uncomfortable and scratchy. They need better quality sheets and need to CLEAN the kitchen utensils.
Business response:
Chelsea, thank you for your evaluation. Although your overall stay was pleasant, we apologize for the cleanliness issues you encountered in your room. I am working with my housekeeping team to make sure all procedures are being followed so this does not happen again. We appreciate your valuable feedback and will use the same in an effort to improve our facilities and service levels moving forward. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, ... read more
Happy It's was great except no dishes were in the kitchen area like it says
Business response:
Lisa, we are delighted you stayed at Extended Stay America - Stockton – Tracy. We are happy to know you had an overall nice stay. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in your room, and our team gladly delivers them upon request. We welcome you back to our hotel when you are in the area. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Stockton – Tracy. Sincerely, General Manager
It was good
Business response:
Erica, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Stockton - Tracy. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Ok
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. We hope to see you again soon. Sincerely, General Manager
First thing I saw when I walked into the room was a cockroach and the carpets stained. Of course I did not want to stay there but everywhere else was booked and it was passed midnight when we arrived. So they moved us rooms. I did not find any bugs there but the carpets were just terrible in that room as well.
Business response:
Brandon, thank you for your candid feedback. I apologize for the housekeeping issues that you encountered. We have processes in place to make sure that every room is exceptionally clean. I am working with our team to make sure we correct our shortcomings. I encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,235 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.