This profile has been claimed by the business owner or representative.
Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tracy Extended Stay America When I arrived at the property the whole parking lot was full, I parked around the side and walked in, The outside was clean and looked nice. The lobby was small and it smelled like smoke. I was pleasantly greeted and given my room keys. I went up to the 2nd floor and again it had a very strong smell of smoke. I had requested a non-smoking room and there were signs stating it was non smoking however, I could still smell smoke. The room was clean, It seemed a little dated. The windows were open to ... read more
Business response:
Linda, thanks for being our guest. We are glad to read you liked the comfort of our beds and our location. Having said that, we aresorry for the inconvenience you experienced due to the smoke smellin our hotel. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management
It was ok It was ok. Less than $100 is a good value and it has a kitchen. Unfortunately, the entry smelled like marijuana when I checked in and a couple of guests were discussing police activity that had occurred right before i arrived. The complimentary “grab and go” breakfast the next morning was nearly all gone by 9:00am and there were no hotel staff members at the front desk to even inquire about replenishing the limited options (which were apparently small pre packaged mini muffins and granola bars). There was no fruit ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Close to shopping centers The hotel was decent. There's a strong scent of cigarette smell as soon as you hit the elevators. We stayed on the 3rd floor and you could smell cigarettes throughout the halls too. The would be my main complaint. The staff was super friendly and the room was fine. The rooms are a good size and the bed was ok. The price was fair and if you’re looking for a place to crash I would reccomed it.
Business response:
Rebeka, thank you for staying with us. We are glad to read you liked our courteous service and your well-appointed room. That being said, we are sorry for the smoke odor you experienced in the hallway. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate you recommending us and look forward to serving you much better. Sincerely, Hotel Management
Staff is welcoming and friendly . And the room is clean and comfy.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Julianne, thank you for your five-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Julianne, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Christina, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,997 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.