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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fast and friendly staff The girl that checked us in was so sweet and accommodating. I checked in with two toddlers. The lady beneath us needed more sleep then the kids were allowing, so I asked that we be moved into a room with no one under ours and we were moved promptly. It was great! The full kitchens that come with each room are nice. We were able to make the kids Mac and cheese! I will definitely be rebooking.
Business response:
Amy, it was a pleasure having you as a guest at Extended Stay America. We appreciate you for confirming you were impressed with the courteous service by our staff and that you had a great stay in your fully-equipped room. Everyone from our team has thanked you for highlighting their efforts. Thank you once more, and we look forward to welcoming you and your kids back again soon. Sincerely, Hotel Management
It was really nice having a kitchenette in the room
Business response:
Thank you for selecting Extended Stay America. It’s a pleasure knowing you loved our kitchenette and had a great time being with us. We hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
FANTASTIC PLACE Great
Business response:
Wow - Dameian, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good service This was another good stay here at extended stay no issues I will definitely be back
Business response:
Willie, many thanks for sharing your comments online. We are delighted to know you had a great stay at Extended Stay America and were thoroughly impressed with the service our courteous staff provided. On behalf of everyone here, we appreciate you for highlighting our efforts and invite you to visit us again the next time your travels bring you our way. Sincerely, Hotel Management
Nice Stay Helpful staff and place was well maintained and clean.
Business response:
Thanks for taking the time to share your review of Extended Stay America. It's nice to know you liked our well-maintained property and you were pleased with the exceptional service from our staff. Your praises will be shared with our team for a good job done. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back. Sincerely, Hotel Management
Very good service!
Business response:
Christian, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Not clean Hotel staff was fine it's the cleanliness of the hotel that bothered me. I only stayed for one night with my husband and probably won't return dude to the dirty floors, an lingering smell in all the hallways.
Business response:
Madison, we certainly apologize your experience was not to our hotel's high standards. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of home-like living. However, these services are always available upon request for a minimal fee. We also offer a complimentary linen exchange service at the front desk as often as you like. Your feedback is very important to us and has been shared with the front desk staff to ensure we clearly communicate our services to all guests. We ... read more
There were huge stains on the wall and the toilet wouldn’t flush after a few attempts.
Business response:
Thank you for your feedback. We have read your comments and are sorry to read we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellen... read more
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,997 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.