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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy to get to This was a business trip and the location was great for that. Rate was very reasonable and the refrigerator and microwave in the room came in handy. Lots of restaurants nearby and a 24 hour grocery store.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the room having a refrigerator and a microwave. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
It was a great stay other than the heater not working in the room and also the sink not working right
Business response:
The staff and I read your review, and would like to thank you for taking the time to write a review for our hotel. I am sorry that the heater was not working in your room and the sink, I will talk to my staff to ensure that this does not happen again. Once more Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
I love the Customer Service from Clarissa and Leticia they are Amazing!!
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the customer service you received from my staff. Thank you for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Effortless Hotel did not know about two room , gave us the second room later, did not provide rooms next to each other, eventhough requested. Service and sense of being friendly or helpful was not present.
Business response:
The feedback provided in your review is much appreciated. The situation you described regarding customer service and not being provided with both rooms together is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will talk to them about providing better service to our guests and being friendlier to make sure your experience is not repeated. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand lo... read more
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,235 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.