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Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
- Hotels
- Norcross, GA
About this business
Location details
6640 Bay Circle, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were only two (2) pillows. There was no comforter, only sheets. The bed itself was sunken in the middle. There were no dishes, none. There was an ironing board, no iron. Toilet was unstable, rocked back and forth. People at the check-in counter were friendly.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Quiet location, good size room, small kitchen was good, Dislikes is that you can hear the rooms on both sides of you, like snoring and rap music TV was broken and nobody can fix it there it was a weekend, surprised me is that it had not been reported to management till I did, so I don’t take blame. I asked for a different room and they had none.
Business response:
Daniel, thank you for taking the time to share your feedback. We are pleased to know that you had an overall pleasant stay. However, we are sorry for the inconvenience you experienced in your room. We have shared your concerns with our team so that we can make the necessary adjustments. We hope to have another opportunity to make your next stay an enjoyable one. Sincerely, Hotel Management
Great room
Thank you
Business response:
Sharette, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice and quiet through the week
Nothing
Business response:
Thank you for being our guest. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners
How is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners rated?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners has a 3 star rating with 1,301 reviews.
When is Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners open?
Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners is open now. It will close tomorrow at 12:00 a.m.