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Extended Stay America Suites - Bristol

4.2
  • Hotels
  • Bristol, VA

About this business

HospitalityHotels

Location details

134 Salem Dr, Bristol, VA, 24201, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,380 reviews
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Michele's profile image
Michele 
4 months ago

The Front Desk staff was super friendly, I appreciated them. The room was just ok, it was probably a smoking room at one time and the smell was still there. I went and bought Lysol and Febreze. Bathroom had issues and not very clean. Something was stained all over the bathtub. 

ANDREW's profile image
ANDREW 
4 months ago
Tim's profile image
4 months ago

Well located for our purposes. (NASCAR race). Quiet hotel, other than road noise which is no worse than a lot of other places, but never heard neighbors. Good hot water, adequate water pressure. Staff very friendly. Bed was comfortable. Facility was clean but worn. Good parking. Pillows are a joke. Bring your own shampoo, etc. "Grab and go" breakfast a disappointment - just individually wrapped small muffins and bars. Seems to be kids/families living there and school bus comes and picks them up for school. Not sure what that... read more

Business response:

Dear Tim, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Also, please know that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we a... read more

Lisa's profile image
4 months ago
Judith's profile image
Judith 
4 months ago

Friendliest staff!! Staff was very friendly. They let us check in early so that we could get to the race in a timely manner. Property was also very clean. 

John's profile image
4 months ago

We had a very nice room only complaint I was bathroom was a little small but everything was clean and sanitary. Staff was fantastic 

Business response:

Dear John,Thank you for your feedback! It's lovely you enjoyed your stay at Extended Stay America and appreciated the cleanliness and fantastic service from our staff. We understand the bathroom size can be a concern, and your comments will help us improve. We look forward to welcoming you back soon for another great experience!Sincerely,Hotel Management 

Gideon's profile image
Gideon 
4 months ago

Everything 

James's profile image
4 months ago
Brandi's profile image
Brandi 
4 months ago

Frequently asked questions about Extended Stay America Suites - Bristol

How is Extended Stay America Suites - Bristol rated?

Extended Stay America Suites - Bristol has a 4.2 star rating with 1,380 reviews. 

When is Extended Stay America Suites - Bristol open?

Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.