This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Bristol
- Hotels
- Bristol, VA
About this business
Location details
134 Salem Dr, Bristol, VA, 24201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well located for our purposes. (NASCAR race). Quiet hotel, other than road noise which is no worse than a lot of other places, but never heard neighbors. Good hot water, adequate water pressure. Staff very friendly. Bed was comfortable. Facility was clean but worn. Good parking. Pillows are a joke. Bring your own shampoo, etc. "Grab and go" breakfast a disappointment - just individually wrapped small muffins and bars. Seems to be kids/families living there and school bus comes and picks them up for school. Not sure what that... read more
Business response:
Dear Tim, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Also, please know that our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we a... read more
Friendliest staff!! Staff was very friendly. They let us check in early so that we could get to the race in a timely manner. Property was also very clean.
We had a very nice room only complaint I was bathroom was a little small but everything was clean and sanitary. Staff was fantastic
Business response:
Dear John,Thank you for your feedback! It's lovely you enjoyed your stay at Extended Stay America and appreciated the cleanliness and fantastic service from our staff. We understand the bathroom size can be a concern, and your comments will help us improve. We look forward to welcoming you back soon for another great experience!Sincerely,Hotel Management
Everything
Staff was very nice
Business response:
Dear Kateleen,Thank you for your kind words! It's fantastic to hear that our team at Extended Stay America made a positive impression during your stay. Our staff takes pride in providing excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Bristol
How is Extended Stay America Suites - Bristol rated?
Extended Stay America Suites - Bristol has a 4.2 star rating with 1,375 reviews.
When is Extended Stay America Suites - Bristol open?
Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.