This profile has been claimed by the business owner or representative.
Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased that our cleanliness standards and service met your expectations. We would be honored to welcome you back to Extended Stay America at any time. Sincerely, Hotel Management
pros: Very comfortable beds, free parking, good a/c, large refrigerator, microwave, and induction stove, cooking utensils on request, near to University of Buffalo cons: Unpleasant smell in the hallway outside the room. Breakfast is pretty much coffee, oatmeal sachets, nutrigrain bars, and refrigerated muffins
Business response:
Dear Guest, Thank you for highlighting the comfort and convenience offered during your stay at the hotel. We appreciate your kind words about the amenities and location. We appreciate your feedback regarding the hallway odor and breakfast offerings and apologize for any inconvenience. Your comments are valuable as we strive to enhance our guest experience. We look forward to welcoming you back to Extended Stay America for an even better visit in the future. Sincerely, Hotel Management
Clean and comfortable beds, very nice floors, showers, large space, a great kitchen with the clean appliances. I used to stay here prior to Covid before it closed when it was a different hotel. Its a great location with potential so I'm glad it was turned into an Extended Stay America. They did great with their renovations. I have a small dog and I love that its a pet friendly hotel, and its very clean. The laundry room has a secure door with new machines that work wonderfully! The lint traps were beyond full, but thats on t... read more
This is always my go to hotel !
Business response:
Dear Guest, Thank you for your continued loyalty to Extended Stay America. We sincerely appreciate your positive feedback regarding your experiences with us. It is always a privilege to welcome you back, and we look forward to your next visit. Sincerely, Hotel Management
I read reviews of this place and i cant understand where people are coming from "no every day room services" its an extended stay no a normal night by night place personally i will stay at this place again for that reason alone i hate hanging out in my room and getting kicked out for room service to come in to just give me towels "this places Continental breakfast is small not much to choose from" as this may be true the room i stayed in had a full size fridge a kitchen sink and 2 burners on the counter and they do offer coo... read more
Property staff was very helpful Wi fi connection was a problem every morning
Business response:
Dear Guest, Thank you for your feedback regarding your stay at Extended Stay America. We're pleased to hear that our staff provided helpful service during your time with us. We apologize for the ongoing Wi-Fi issues and are committed to improving connectivity for a better experience in the future. It was a pleasure having you stay with us, and we hope you'll choose to return the next time your travels bring you to our area. Sincerely, Hotel Management
Breakfast was only a muffin and breakfast type bar
Business response:
Dear Guest, Thank you for your feedback. We're glad you took the time to try the morning offering during your stay. While the current selection is designed for simplicity and convenience, guest input plays an important role in how we continue to evolve. Your comments are appreciated, and we hope to have the opportunity to welcome you back to Extended Stay America with an even better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,165 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.