Extended Stay America Suites Buffalo - Airport

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Sam,Thank you for your kind words about our friendly and helpful staff. We're thrilled to hear that you had a positive experience during your stay. Our team strives to provide excellent service to ensure all guests feel welcome and comfortable. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Nicholas, We are sorry our complimentary breakfast did not meet your child's expectations. When we receive this type of valuable comment, we always share it with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Apart from this, we hope you had a memorable time with your family. We hope to host you again whenever your travels bring you to the city.Sincerely,Hotel Management 

Business response:

Dear Leonardo, Thank you for sharing your feedback. Our goal is to provide a comfortable stay at a great value, and we are glad you found the location and price suitable. However, we apologize if some aspects of your stay fell short of expectations. Your feedback is helpful as we continually look for ways to improve our offerings. Our team is working to address the concerns you mentioned about breakfast. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Sincerely,Hotel M... read more

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon!Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay! 

Business response:

Dear Guest,Thank you so much for your fantastic feedback! We are thrilled to hear that both our staff and your room exceeded your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another exceptional stay!