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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Overall this place was just fine for our needs. However, there were a few things I was not satisfied with: the bathrub was dirty with black footprints, the TV only worked for short intervals of time, and the breakfast was lackluster. The beds were cozy and the pool was nice, but the hottub was under repair.
Business response:
Dear MARIAM, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. Please be assured that we take your concerns seriously and will address them with the appropriate team members. Thank you for bringing this to our attention; we apologize for any inconvenience this may have caused and are grateful for your patience. We hope you will revisit for the flawless visit you deserve... read more
Everything was amazing
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Hot tub didn’t work- And no enforcement of quiet time late at night.
Business response:
Dear Joy, Thank you for taking the time to share your thoughts about our property. We sincerely apologize for the inconvenience caused by the issues that may have affected your stay. Please be assured that we are taking the necessary measures to resolve them. Thank you for bringing these concerns to our attention, and we are grateful for the opportunity to improve our services. We look forward to welcoming you back and providing you with a pleasant stay in the future.Sincerely,Hotel Management
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Room was clean but sparse. Bedspread was not very clean could have used a clock radio. Need Soap dish in bathroom. noisy until 11:00pm
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Everything overall is fine with me.
Business response:
Dear Dean, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are genuinely pleased to note the positive feedback regarding your recent stay with us. Your business is highly valued, and we hope to be your preferred choice whenever you are in the area. We eagerly anticipate your next visit.Sincerely, Hotel Management
Business response:
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Nice place
Business response:
Dear Georgina, Thank you for being our guest and posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work!Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 4.3 star rating with 389 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.