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Extended Stay America Suites - Charlotte - Matthews
- Hotels
- Matthews, NC
About this business
Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more
Location details
1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The cop showed up once for a minor fight
Business response:
We are glad you had a wonderful stay even with a bit of 'excitement'. Thank you for sticking with us and for the great rating.
New but missing something This is a newer hotel and it is very clean and neat. There is no real amenities including no hair dryer, breakfast or ironing board.
Business response:
We are glad our accommodations met your needs during this stay and we hope it was a wonderful 'Simple. Done Better.' experience for you.
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
This property is very clean. But the walls are thin so you hear everything all night long.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our super clean rooms and apologize for the disturbing noise during your stay. Thank you for letting us know. We appreciate you.
If you must. Basic hotel. Service is somewhat non existent. More like a dorm feel.
Business response:
Thanks for the review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We’re sorry to hear that our furnishings and amenities were not quite to your liking. We hope you’ll give us a try the next time your travels bring you to the area.
Rooms were clean and comfortable. Access from 485 was simple. Will stay here again.
Business response:
Thank you for this great review. We are delighted that you've had a wonderful stay with us.
Perfect place to stay I have been here around a month. I'm so happy and pleased with the whole expierence. All the staff anf residence
Business response:
Thanks for the great review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. We're glad to hear that you especially appreciated the terrific staff. We will work hard to continue providing you with great service.
It’s alright. The WiFi though is only for one device for the free one. You use more than one device you have to pay extra.
Business response:
Thank you for the 4-star rating. We’re so glad you found the accommodations pleasing but we’re sorry to hear that our WiFi wasn't quite to your liking. We apologize for the inconvenience this caused and look forward to welcoming you back the next time you’re in the area.
This hotel has bad staff service
Business response:
I'm so sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff. We are so sorry we disappointed you.
Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews
How is Extended Stay America Suites - Charlotte - Matthews rated?
Extended Stay America Suites - Charlotte - Matthews has a 4.5 star rating with 569 reviews.
When is Extended Stay America Suites - Charlotte - Matthews open?
Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.