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Extended Stay America Suites - Charlotte - Matthews

4.6
  • Hotels
  • Matthews, NC

About this business

HospitalityHotels

Welcome to Extended Stay America - Charlotte - Matthews! We are the perfect location for business travelers, students, tourists and those relocating to the Charlotte, NC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off East Independence Blvd. From our location, you can easily visit local attractions such as the NASCAR Hall of Fame, the Bojangles Coliseum, Carowinds and the Mint Museum Uptown. When you stay at an Extended Stay America hotel, ... read more

Location details

1424 Matthews-Mint Hill Rd., Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.6637 reviews
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Anne's profile image
5 years ago

Great rate for extended stay in Charlotte Well-priced extended stay hotel, however watch out for the little extra charges that will come your way when you check out, like $1 per day for linens - when they won't even change your sheets but once every two weeks - and if you want fresh towels - bring them to the front desk. Coffee in the lobby is good! Staff pleasant, as are many of the long term tenants that live there.Convenient location for Charlotte. 

Business response:

Hi Anne. I’m so sorry for this mis-communication about the Linen Exchange program and fee. Many guests prefer to do their own laundry in our on-site laundry room, so we do not include fresh sheets and towels as part of our base rate and instead offer this service for a small fee. This allows us to keep our rates low and affordable for our guests. I do hope that your overall stay with us was a pleasant one. Thank you for choosing WoodSpring Suites! 

Anonymous's profile image
Anonymous 
5 years ago

Darlene at the front desk made me feel right at home the moment I walked thru the door. This is an extended stay hotel without any extras. Clean, cheap and safe......that`s all I cared about. 

Business response:

Hi! We are so happy to hear that your stay was such a great one! Thrilled to see that Darlene made your stay so pleasant. Thank you so much for choosing WoodSpring! 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area. 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We appreciate the great rating. Thank you! 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for staying with us! We appreciate this great rating. 

Angie's profile image
5 years ago

Management is great and the rooms are new and clean. 

Business response:

Thank you for the great review. We're so glad you are enjoying our clean rooms and friendly staff. We appreciate you! 

Lisa's profile image
5 years ago

Business response:

We are so glad you enjoyed your stay with us. Thank you for the terrific rating! 

Anonymous's profile image
Anonymous 
5 years ago

The building is new and it’s very clean. The staff was friendly too. I didn’t realize it was an extended stay hotel until I got here ( which is maybe my fault). It’s very loud. We were on the second floor and at 2 in the morning we could hear loud music and talking coming from outside. You can basically hear everything in the hallway too from your room. It’s definitely not your standard hotel. Not any amenities in the room either. I wouldn’t come for just one night again. 

Business response:

We hope your overall stay was a good one and please accept our apologies for the disturbing noise during your stay. We appreciate hearing from you. 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for this awesome rating AND for staying with us! 

Frequently asked questions about Extended Stay America Suites - Charlotte - Matthews

How is Extended Stay America Suites - Charlotte - Matthews rated?

Extended Stay America Suites - Charlotte - Matthews has a 4.6 star rating with 637 reviews. 

When is Extended Stay America Suites - Charlotte - Matthews open?

Extended Stay America Suites - Charlotte - Matthews is open now. It will close tomorrow at 12:00 a.m.