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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Welcome to Extended Stay America - Columbia - Greystone! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Columbia, SC. Our hotel is conveniently located off I-126, only a few minutes from downtown Columbia. From our location, you can easily visit local attractions such as the Riverbanks Zoo & Garden, the South Carolina State Museum, Columbia Canal and Riverfront Park and the Columbia Museum of Art. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best sleep ever It was quite nice area not any noise at all I had the best rest of my life .The staff was kind and very attentive.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked our courteous associates and that our calm atmosphere made your stay a relaxing one. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
New Stove Drive Please take out those " smart burners" on the stove. There was only one burner that worked on the stove in the room I occupied
Business response:
Angela, thank you for your review. We are glad you had an overall great stay. However, we apologize for the issues you encountered with the stove and the inconvenience it caused. Your feedback will be shared with our maintenance team for review and action. We hope to see you again on your next visit this way. Sincerely, Hotel Management
Upon checkin the room i was assigned was changed. Housekeeping luckly was in the office and told them the room was not clean... That was awkward. But glad he was there to stop it. Room was decent. Yet after further check i became aggravated. No linen for bed. When requested no pots were available. Returned 3 times to request still nothing. Hallways smelled like smoke everytime i left my room. And the office was closed for bathroom break all morning. No bugs during the day. But at night they were all over the kitchen.
Business response:
Please accept our sincere apologies for our hotel not living up to your expectations and for the insects in your room. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such issues in the future. We are also sorry for the service and cleanliness issues you encountered and regret the inconveniences these caused. We have relayed your concerns to the appropriate teams to provide a better experience going forward. We appreciate your patience and hope you will give us th... read more
It was for a business trip and had to deal with noise due to renovations. Hopefully there will be improvement next time!
Business response:
Augustus, thank you for taking the time to provide feedback about your stay. We are sorry your stay was impacted by our renovations. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. We hope you will come back after the renovations have been completed. We would love the opportunity to provide you a more peaceful experience. Sincerely, Hotel Management
The wifi was off and the water was cut off during half of my stay
Business response:
Thank you for alerting us about the poor internet connectivity during your stay, and we apologize for your inconvenience. The issues have been resolved and we have made changes to improve our connectivity for our guests. We are also sorry for the unexpected water outage during your stay and would like to offer our apologies for the inconvenience this caused. We hope you will stay with us again and give us another opportunity to provide you with the experience you deserve. Thank you! Sincerely, Hotel Management
Television need more channels
Business response:
LaKenyatta, thank you for being our guest. We are sorry for the lack of television channels. Your feedback will be discussed with appropriate individuals in our organization in an effort to improve our facilities going forward. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
Happy thanks you for everything we will come back so
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 4.4 star rating with 981 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.