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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Welcome to Extended Stay America - Columbia - Greystone! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Columbia, SC. Our hotel is conveniently located off I-126, only a few minutes from downtown Columbia. From our location, you can easily visit local attractions such as the Riverbanks Zoo & Garden, the South Carolina State Museum, Columbia Canal and Riverfront Park and the Columbia Museum of Art. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me and my boyfriend were definitely satisfied with the customer service and the staff. Very friendly and very understanding and patient. We enjoyed our stay
Business response:
Elizabeth, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thank you again for your review, and we hope to welcome you back the next time you travel to the area. Sincerely, Hotel Management
Very dirty the room, stinks very, very messed up. disgusting bathroom😡
Business response:
We offer our sincere apologies for the housekeeping issue you encountered while you were here. Your concerns regarding odor and cleanliness are discussed with the appropriate team to ensure that remedial steps are taken immediately. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Great stay
Business response:
Thank you for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Positives: The room was clean and comfortable, and there was plenty of space to spread out. The staff was very friendly (except one person at the desk was not particularly helpful when I asked for a blanket for the hide-a-bed, but that response seemed like an exception to the rule). Negatives: The three days we were there, no breakfast was available -- something about the delivery not getting there. I wasn't expecting a huge, hot breakfast, but when I pay for a room that includes breakfast, I expect there will be something t... read more
Business response:
It was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Not bad or good This place was okay- for the price it was good but it was really dirty even in the room- the whole place reeked of marijuana and the staff did the bare minimum but it wasn’t really bad or good, wouldn’t return but also it did it’s job of being a good enough place to stay last minute for very cheap!
Business response:
Ashlea, thank you for staying at our hotel. Although you found us to be a fair value, we are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been shared with the housekeeping team so that our future guests never encounter a similar issue. We hope to have an opportunity of hosting you again so that we can make it up to you. Sincerely, Hotel Management
Very pleased and completely. 😊 The staff was very helpful always asking of I was alright. And did everything they could to meet my needs I appre4 all of them very much and will stay at this establishment when ever I can
Business response:
Dee, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that our associates made your stay a memorable one. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
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Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 4.4 star rating with 981 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.