Extended Stay America Suites – Columbia – Greystone

Business response:

It was a pleasure having you as our guest at Extended Stay America. Although you had an overall pleasant stay with us, we are sorry you were unhappy with the hotel's policy. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Jane, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Nicole, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Nicole, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Nicole, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management 

Business response:

Michael, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the inconvenience you had. Kindly note, in-room amenities and other articles such as kitchenware are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management