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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok except for fire alarm going off every night It was fine for the price, other than the fire alarm going off at 5:30 am one morning and 11:30 pm the next night. And the "working girl" hanging out outside our window in her pimp's car for like 8 hours and nobody doing anything about it.
Business response:
Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our overall accommodations. Still, I’m disappointed to learn that you experienced noise levels during your stay. In response to your feedback, I will meet with the staff to review our guest protocol to ensure your experience is not repeated. Again, thank you for the comments. We hope that you will give us another chance to provide you with a better stay in the future.
Much better than expected! We booked this room at the last minute. Got a rate approximately $40 less than the surrounding hotels and I'm sure we got a better deal. The kitchen area was a great feature, especially since there is a Kroger on the corner that has a variety of organic foods. The only thing missing from the hotel were cooking utensils (spatula, etc), dish washing liquid, and napkins/papertowels. Everything in the room was very clean. The location has many restaurants in walking distance.
Business response:
I appreciate you taking the time to write a review of our hotel. I'm glad to hear that you enjoyed your clean room and your fully equipped kitchen during your stay. Still, I apologize that your room was not properly stocked with the necessary kitchen utensils before you arrived. I will be meeting with our housekeeping staff to ensure this does not happen in the future. Thank you for choosing Extended Stay America. We hope to see you in the future, should your travels bring you back to our area.
Poorly maintained and no service.
Business response:
Dear Guest, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always strive to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Door lock not operational me and my wife felt very unsafe,front desk refused to chage room
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are genuinely sorry for the difficulty you and your wife encountered with the door lock and the concern it caused. Guest safety is our top priority, and we regret that our response did not meet expectations. We also regret that we were unable to change your room during your stay. While we always strive to accommodate our guests’ preferences, room changes can sometimes be limited by occupancy and availability. Please know that your concerns have been share... read more
Horrible Experience – Pregnant Guest Treated Terribly and Overcharged I booked 8 nights at Extended Stay America (450 Metro Place North, Dublin, OH) through Hotels.com and had the money ready for the full stay. When I arrived, they charged me less than the total and told me I “must’ve gotten a discount.” Then out of nowhere, they tried to charge my card again for an extra $74, claiming I only paid for 7 nights. When I called the front desk, the woman was extremely rude and unprofessional. Even Hotels.com was on the phone try... read more
Business response:
Dear Retta, Thank you for sharing your experience. We are deeply sorry to hear about the distressing experience you had during your stay, and we sincerely apologize for the frustration caused by the billing issues, front desk interactions, and noise disturbances. We understand that you feel unsupported and lack understanding of your situation, especially given that you are two months pregnant. Please know that we always aim to provide the best experience for our guests, and we deeply regret the impact this situation had on y... read more
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.