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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Made a reservation for a colleague at this hotel. He was given a rollaway bed to sleep on and said it was not a hotel but permanent living quarters for those who resided there and it smelled heavily of mold. Very disapopinted, extended stays are usually quite nice.
Business response:
can you please call the hotel and ask for me i am the GM and want some more information regarding this stay?
This place was absolutely filthy. We didn’t even want to walk on the floor in the room with our bare feet. The cabinets and dresser had chunks missing out of it. The hallways smelled horrible. Also, even thought it is a suit and advertised to have a kitchen you have to ask the front desk for any utensils, plates and etc. There was even a guy sleeping in his truck the entire night and was still there at 11 a.m. We would have absolutely went somewhere else but the availability of other locations were extremely limited. For 180... read more
Business response:
Dear Nichole, We appreciate your feedback and want to offer our sincere apologies for the substandard cleanliness and condition of your room, as well as the discomfort you experienced during your stay. This falls well below the high standard of service we aim to provide. Rest assured, we will address these issues with our housekeeping and maintenance team, as we have taken note of your feedback for immediate improvement. Regarding the kitchenware, we regret if we missed informing you that to ensure cleanliness, we keep the d... read more
Terrible staff
Business response:
Dear Ajibola, Thank you for your feedback. We regret to hear that your experience with our staff was not satisfactory. Providing excellent service is our top priority, and we take your comments seriously. Your concern will be shared with our team, and improvements will be made. We hope you will give us another chance to provide a better experience in the future.Sincerely,Hotel Management
A cot & no hots As of the day we arrived this motel no longer had any amenities. No coffee in the rooms or in the lobby, no breakfast. just a well used room. The young man at the desk checking us in was very nice but the manager was rather surly when we decided we did not want to stay.
Business response:
Dear Alan, We sincerely apologize for the disappointing experience you had during your stay. We understand your frustration with the lack of amenities and the condition of the room. Your feedback about the staff interactions is concerning, and we will address this with our team to ensure better service. We appreciate your feedback as it helps us improve. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Thank you for bringing this to our attention.Sincerely... read more
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.