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Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk lady was nice, and it was thoughtful to have snacks in the room, but there were nail clippings on the floor when i got to the room and included breakfast was coffee and nutrigrain bars.
I did not stay in that property because it was stinking a lot.
Room was dirty
The TV in my room didn't work. Desk tried helping but I couldn't get any programming on the TV. I was not offered another room to go to and when checking out I told the desk clerk about the TV. No offer of partial reimbursement for the room charge.
Business response:
Dear Guest, We’re sorry the TV in your room didn’t work and regret that we couldn’t fully resolve the issue during your stay. While our team tried assisting, we understand the frustration and apologize that a room change or compensation wasn’t offered. We’ll ensure better solutions are provided in similar situations. We appreciate your input and hope to have the chance to welcome you back for a better stay. Sincerely, Hotel Management
Room was okay. Floor was sticky, toilet seat broken, no hot water in bathroom. Receptionist very unfriendly, acted like I was bothering her. Would not stay here again
Business response:
Dear Guest, We’re sorry to hear about the issues you encountered with the room and the service. Please know that we take cleanliness and maintenance seriously, and we are addressing the concerns you mentioned, including the broken toilet seat and hot water issue. Additionally, we will review the situation with our front desk team to ensure a more welcoming atmosphere for all guests. We hope you will give us another chance to provide a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,342 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.