This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Columbus - Dublin
- Hotels
- Dublin, OH
About this business
Location details
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay hotel for 1 night I arrived shortly before midnight for my scheduled solo stay and when I arrived the clerk couldn’t make me a key and I ended up not having a key all night therefore couldn’t leave my room even if I wanted to. The bedding left me feeling off that night but could have easily been the type of detergent used as I was fine come morning. In the morning the new morning clerk made me a key so that was good. Breakfast was a small 5ft by 2ft counter by the entry doorway that had a decaf/ regular coffee machine, ... read more
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced upon arrival with the key issue and appreciate your patience as our team resolved it the next morning. We also appreciate your comments regarding the breakfast setup and your observations about the bedding. Your insights help us identify areas for improvement, and we will review them with our team to enhance our guest experience. We’re grateful you gave us the opportunity to host you and hope you’ll consider staying with us again. Sincerely, Hotel Manag... read more
Nice Extended Stay The stay wasn't too bad. I was greeted by 2 different workers with great customer service and very helpful. I was happy the coffee and muffins was out a little before 6am, since I had to get up at 5am. The hotel was clean. Since my stay was only for 2 nights, they do not come and clean up or replenish towels unless you ask, but i the room had more than enough for 3 days. The area is nice and quiet. I would definitely stay here again
Business response:
Dear Belinda, Thank you for your feedback! We're delighted to hear that you had a pleasant stay and that our team provided great customer service. It’s wonderful that you enjoyed the early coffee and muffins, as well as the clean and quiet environment. We appreciate your understanding of our housekeeping policy and are glad your room was well-stocked. Your kind words mean a lot, and we look forward to welcoming you back for another comfortable stay at Extended Stay America in the future. Sincerely,Hotel Management
Excelente
Frequently asked questions about Extended Stay America Suites - Columbus - Dublin
How is Extended Stay America Suites - Columbus - Dublin rated?
Extended Stay America Suites - Columbus - Dublin has a 3.7 star rating with 1,354 reviews.
When is Extended Stay America Suites - Columbus - Dublin open?
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.