Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

DearYazmin, We're so glad to hear that the check-in process went smoothly and that our front desk team member made such a positive impression! We take pride in providing helpful and welcoming service to all our guests at Extended Stay America. Thank you for sharing your experience, and we look forward to making your next stay just as enjoyable!Sincerely,Hotel Management 

Business response:

Dear Jerome, Thank you for your feedback! We’re glad to hear that our location was convenient for your stopover. We aim to provide a comfortable and hassle-free experience for all our guests, and we’re happy it worked out for you. We truly appreciate your kind words and look forward to welcoming you back on your next visit!Sincerely,Hotel Management 

Business response:

Dear Christina, Thank you for your feedback. We’re delighted to hear that you found the property clean, quiet, and overall to your satisfaction. Our team works hard to maintain a peaceful and comfortable environment for all guests, and we’re glad it contributed to your positive experience. We truly appreciate your kind words and hope to continue exceeding your expectations. We look forward to welcoming you back to Extended Stay America for another relaxing stay in the future.Sincerely,Hotel Management 

Business response:

Dear Toron, Thank you for your feedback. We appreciate your suggestions for upgrading the rooms. We are constantly working on improving our facilities to ensure a better experience for our guests. Your input is valuable to us, and we will certainly take it into consideration as we continue to make enhancements. We hope to have the opportunity to welcome you back soon for an even better stay. Sincerely,Hotel Management