Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Christina, Thank you for the great feedback. 

Business response:

Christina, Thank you for the great feedback. 

Business response:

Dear Guest, We regret that your stay did not meet expectations. Our team strives to provide a comfortable and enjoyable experience, and we apologize if we fell short. We appreciate your input and will use it to make necessary improvements. If there are specific concerns you’d like to share, we’d love the opportunity to address them. We hope to provide you with a better experience on your next visit. Sincerely,Hotel Management 

Business response:

Christina, Thank you for the great feedback. 

Business response:

Dear Christina, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our spotless property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job best; we look forward to hosting you again for another exceptional experience. See you soon!Sincerely,Hotel Management 

Business response:

Dear Kendra, Thank you for the kind words about your most recent visit to Extended Stay America. It will be a pleasure to share your review with our associates. We appreciate you recommending us to fellow travelers and making us your home away from home.We look forward to your next stay and wish you all the best with your travels.Sincerely,Hotel Management