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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hello David,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bri... read more
New, clean and pleasant but poor breakfast Appeared to be brand new. Very clean and everything in good condition. I never stayed at this chain before so didn't no what to expect. The facility was fine and the staff was friendly and helpful. However......the "continental breakfast" was a joke. Snack bars and pre-packaged muffins. No coffee available except at breakfast and only cafinated (decaf was instant). You could ask for a coffee maker in your room (we brought our own coffee) but it's a drip percolator type that won't us... read more
Business response:
Dear Hollis, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our property, and we certainly appreciate your kind comments about our friendly and mindful staff. However, we hope you will accept our apologies regarding breakfast options that did not meet your expectations during your stay. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we... read more
Very Clean, convenient, and quite comfortable beds for the pricepoint. Love no carpet, and just clean simple bed frame steel legs to the floor. Highly Recommend.
Business response:
Dear Rudy, We're thrilled to learn about your enjoyable stay at Extended Stay America! It's wonderful to hear that you found our accommodations impeccably maintained and our beds exceptionally comfortable. Thank you for recommending us highly! We can't wait to welcome you back soon!Sincerely,Hotel Management
The front desk was nice about letting me back into the room after I checked out & forgot my cell phone charger.
Staff was very helpful, kind, and friendly
Business response:
Dear Linda, Thank you for your positive feedback regarding our staff's helpfulness, kindness, and friendliness. We strive to provide exceptional service to all our guests, and we are delighted that our team made a positive impression on you. Your kind words will be shared with them as encouragement. We appreciate your business and hope to welcome you back at Extended Stay America for another pleasant stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4.5 star rating with 428 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.