Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Joel, We are so glad to hear the clean rooms and secure entry after dark made a great impression—thank you for giving Extended Stay America another try! It’s always wonderful when guests are pleasantly surprised and find the experience better than expected. Being close to local attractions is just a bonus. We hope your visit was a memorable one and look forward to welcoming you back whenever you're in the area again. Sincerely, Hotel Management 

Business response:

Dear JESUS, Thank you for your wonderful feedback and for highlighting the cold A/C, great service, and the friendliness of our front desk team. We’re thrilled to hear that you had a comfortable and positive experience with us. Your kind words mean a lot to our staff, and we’re glad we could make your stay enjoyable. It’s always our goal to create a welcoming and pleasant environment for every guest. We truly appreciate your support and can’t wait to welcome you back to Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Vandankumar, Thank you for your excellent review! We’re thrilled to know you had such a positive experience during your stay with us. It’s always rewarding to hear when our efforts to provide clean, comfortable accommodations and friendly service are appreciated. Your satisfaction is our top priority, and feedback like yours encourages our team to continue delivering great hospitality. We’re grateful for your support and trust in us. We truly appreciate your stay and look forward to welcoming you back! Sincerely, Hotel ... read more

Business response:

Dear Carlos, Thank you for taking the time to share your feedback. We’re glad you found the property fair, but we sincerely apologize for the oversight regarding the missing pillows on one of the beds. This is not the level of preparedness we strive to maintain, and we have addressed this with our housekeeping team to prevent future occurrences. Your comfort is important to us, and we appreciate you bringing this to our attention. We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Yarima, Thank you for your kind and thoughtful review. We’re delighted to hear that you enjoyed the good service, peaceful atmosphere, and found the property clean and cozy. Our team works hard to provide a welcoming and comfortable environment, and it’s rewarding to know we met your expectations. Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering excellent guest experiences. We truly appreciate your support and look forward to welcoming you back to Extended Stay America soon.... read more