Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Vandankumar, Thank you for your excellent review! We’re thrilled to know you had such a positive experience during your stay with us. It’s always rewarding to hear when our efforts to provide clean, comfortable accommodations and friendly service are appreciated. Your satisfaction is our top priority, and feedback like yours encourages our team to continue delivering great hospitality. We’re grateful for your support and trust in us. We truly appreciate your stay and look forward to welcoming you back! Sincerely, Hotel ... read more

Business response:

Dear Carlos, Thank you for taking the time to share your feedback. We’re glad you found the property fair, but we sincerely apologize for the oversight regarding the missing pillows on one of the beds. This is not the level of preparedness we strive to maintain, and we have addressed this with our housekeeping team to prevent future occurrences. Your comfort is important to us, and we appreciate you bringing this to our attention. We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear Yarima, Thank you for your kind and thoughtful review. We’re delighted to hear that you enjoyed the good service, peaceful atmosphere, and found the property clean and cozy. Our team works hard to provide a welcoming and comfortable environment, and it’s rewarding to know we met your expectations. Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering excellent guest experiences. We truly appreciate your support and look forward to welcoming you back to Extended Stay America soon.... read more

Business response:

Dear Badrinath, We sincerely apologize for the inconvenience caused by the missing shower curtain and lack of bathing accessories. Your comfort is important to us, and we’ve shared your concerns with our housekeeping team to ensure such oversights are promptly addressed. We appreciate your comments and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear cesar, Thank you for your kind feedback. We are delighted to hear that you enjoyed the quiet atmosphere and convenient location close to places of interest. Providing a peaceful and accessible environment for our guests is very important to us. We appreciate you taking the time to share your experience and hope to continue exceeding your expectations in the future. It was a pleasure having you stay with us, and we look forward to welcoming you back to Extended Stay America soon for another comfortable visit. Sincerely, ... read more

Business response:

Dear Baylee, We are flattered by your wonderful review of Extended Stay America. It is a delight to hear that you loved the relaxing vibe of your room and appreciated the spotless environment we provide. Our goal is to deliver a welcoming and pleasant stay for every guest, and your comments let us know we succeeded. We enjoyed hosting you and look forward to welcoming you back for another great experience anytime soon! Sincerely, Hotel Management