Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for taking the time to share your feedback! We are thrilled to hear that our convenient location and accommodating staff contributed to making your stay enjoyable. We always strive to provide the best service and make sure that our guests feel comfortable and well taken care of. Your kind words are greatly appreciated, and we’ll be sure to share them with our team. We look forward to welcoming you back for another wonderful stay at Extended Stay America in the future!Sincerely,Hotel Management 

Business response:

Dear Guest, We’re sorry to hear that the breakfast offerings and the condition of your room didn’t meet your expectations. We are actively reviewing our breakfast selection and will consider adding more variety to better serve our guests. Additionally, your comments about the room’s condition have been shared with our maintenance team for improvements. We appreciate your valuable input and are committed to providing a more enjoyable experience in your future stay. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for staying at Extended Stay America; it was a pleasure to have you! We’re delighted to hear you had such a positive experience and that you plan to return. It’s our goal to provide a comfortable and welcoming atmosphere, and we’re excited to host you again soon. Your satisfaction means a lot to us, and we can’t wait to welcome you back!Sincerely,Hotel Management