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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First off the hotel was hard to get to with construction. Secondly, the police were there when we arrived and then again later. The bed was not comfortable at all and not enough pillows. The staff was very nice!
Business response:
Dear Guest, We are sorry to hear about the challenges you encountered during your visit, including the construction and room comfort. We are pleased, however, that our staff made a positive impression on you. Your comments are valuable to us as we work to enhance our overall guest experience. We appreciate your input and hope to have the chance to better serve you in the future.Sincerely,Hotel Management
The staff were very nice and helpful. The only thing I had a problem with was the bed. It is very, very firm so I didn’t sleep very well. Other than that it was a nice stay.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff was able to assist you and that you had an overall pleasant stay. We apologize for the firmness of the bed and understand that comfort is important for a good night’s sleep. Your feedback is valuable, and we will take it into consideration as we work to improve the comfort of our rooms. We would love to welcome you back and provide an even better experience at Extended Stay America in the future.Sincerely,Hotel Management
Front office staff was courteous and handled any issues I had with professionalism and fast. The continental breakfast is blah could add more choices to eat. Overall it was a pleasant stay
Clean !
Great place to stay for a weekend
Business response:
Dear Guest, Thank you for your kind review! We are so glad to hear that our hotel worked well for your weekend stay. It’s always great to know we were able to provide a comfortable and convenient experience. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another enjoyable visit in the future! Sincerely, Hotel Management
You get what you pay for in a 2.5 rated hotel. Didn't get the double queen I reserved, instead got a King with a double sofa. The sofa bed if course was very uncomfortable. No stopper in the bathroom sink, the room had an odor. The walls were crumbling in the corners- very outdated
Business response:
Dear Guest, Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We try to honor special requests; however, there are times when we do not have the requested room available. We do understand your frustration, and we genuinely regret disappointing you with the condition of the room you mentioned. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to... read more
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Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,987 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.