Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, We are pleased you had an excellent experience with us at Extended Stay America! We always want our guests to enjoy a seamless visit, and it is great to see that our convenient location near the mall was the highlight of your stay. We loved hosting you and hope to welcome you back whenever your travels bring you back to our area.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're pleased to know your experience was a very good one. It's always our goal to offer both comfort and convenience and knowing that we delivered on that during your stay means a great deal to our team. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for sharing your experience. We’re glad the location met your needs during an important time, but we regret that the comfort of the bed and the availability of linens did not meet expectations. Your comments will be shared with our team to ensure we’re better prepared for future guests. We hope your surgery went well and wish you a smooth recovery.Sincerely,Hotel Management 

Business response:

Thank you so much for your wonderful feedback! Me and the entire team strive to provide you with a home away from home that is clean, and you receive the best is customer service while staying!