Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for sharing your feedback. As part of our policy, cookware and dishes are available for request at the front desk for a minimal fee; this ensures the cleanliness of the items. For after-hours requests, we offer support for urgent matters like key assistance and emergencies. We apologize for the delay in fulfilling your pillow request and encourage you to reach out to us during regular hours for non-urgent needs. Your insights are greatly valued, as we always want to know how we can enhance the guest exp... read more

Business response:

Dear Guest,We are delighted you chose to stay with us at Extended Stay America. Thank you for highlighting our location. This is something many guests find convenient when visiting the downtown area. We’re glad our setting contributed positively to your stay, and we hope the rest of your experience was just as smooth. We’d love to welcome you back the next time your plans bring you to the area. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Sincerely,Hotel Management