Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for your feedback! We are thrilled to hear that you had a nice stay with us. We continuously strive to provide a comfortable and pleasant experience for all our guests, and it’s great to know we met your expectations. We look forward to welcoming you back to Extended Stay America and providing an even better stay in the future!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impact on your stay. Providing excellent service is always our top priority, and it’s great to know that we met your expectations. Your kind words will certainly be shared with our team, and we’re grateful for your appreciation. We look forward to welcoming you back to Extended Stay America for another great experience in the future!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We’re thrilled to hear you enjoyed your stay and appreciated the fresh, new feel of our property. It’s great to know that our recent upgrades and added security features, like the perimeter fence, helped create a comfortable and safe environment for you. At Extended Stay America, providing peace of mind and a modern, welcoming atmosphere is what we strive for. We truly value your comments and look forward to providing another great experience. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback and for choosing to stay with us. We are glad you found our rates affordable for the area, but we apologize for the discomfort you experienced with the beds. We take your comments seriously and will review the bedding situation to ensure a more comfortable experience for our future guests. Your satisfaction is important to us, and we are committed to making improvements based on your feedback. We appreciate your input and hope to welcome you back!Sincerely,Hotel Management