Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, We are glad to hear that you found our team courteous during your stay; it’s always wonderful when our guests feel warmly welcomed and well taken care of. Providing attentive and genuine service is something we take great pride in, and your kind words mean a lot to everyone here. Thank you for choosing to stay with us at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your experience and for giving us the opportunity to hear your perspective. We are glad you took the time to let us know about the noise concern, as guest comfort is always our priority. Our team is continually exploring ways to enhance the quietness of our spaces to ensure more restful stays for everyone. We truly appreciate your understanding and feedback, which help us identify where improvements can be made. We hope you’ll visit again soon and allow us the chance to provide a more peacef... read more

Business response:

Dear Guest, We are thrilled to hear how much you enjoyed your stay and that Miss Will made such a wonderful impression! Our team at Extended Stay America loves creating memorable experiences, and it is great to know she helped make your visit special. We will be sure to share your kind words with her. We look forward to welcoming you back for another comfortable and enjoyable stay soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback and for recognizing the value and convenience of our location. We are glad you enjoyed your stay overall, though we sincerely apologize for the noise and lighting issues you encountered. We understand how important a restful environment is and regret that the bright parking lot lights affected your comfort. Your comments have been shared with our team as we look into possible improvements to enhance our guests’ experience. We truly appreciate your input and hope to have the ple... read more

Business response:

Dear Ravin, We are delighted to hear that you enjoyed your stay at our new property and found it clean and welcoming! We appreciate your understanding regarding the breakfast and coffee setup, which is still being finalized. Your feedback is valuable as we continue to enhance our guest experience. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon for an even more complete stay. Sincerely, Hotel Management