Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Crystal, We sincerely apologize for the inconvenience you experienced due to the absence of a hair dryer and towels in your room. These items should have been readily available, and we regret the oversight. Your comments have been shared with our housekeeping team to ensure this does not happen again. We encourage guests to reach out to the front desk for any missing essentials, and we’re always happy to assist. Your input is important to us, and we’re committed to providing a better experience next time. Sincerely, Hot... read more

Business response:

Dear Kyle, Thank you for your feedback and for highlighting our convenient location near downtown. We're glad to know our setting added value to your stay, making it easier to access nearby attractions, dining, and entertainment. While your review was brief, we hope the rest of your experience met your expectations. We are continuously working to improve and ensure every guest enjoys a comfortable and welcoming stay. We appreciate your stay and look forward to welcoming you back for an even better experience. Sincerely, Hote... read more

Business response:

Dear Ryan, Thank you for your kind feedback! We're delighted to hear you enjoyed your stay at Extended Stay America and found the property very clean. Our housekeeping team takes great pride in maintaining a welcoming and spotless environment for all our guests. We're also glad the convenient location near the casino added to the overall experience. It's always wonderful to know when our efforts help make a guest’s visit more enjoyable. We truly appreciate you taking the time to share your experience and look forward to host... read more