Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for your feedback and for considering staying with us at Extended Stay America again in the future. We truly appreciate you giving us the opportunity to host you and are glad to hear there were aspects of your stay that left the door open for a return visit. Your comments help us understand where we’re doing well and where we can improve to make your next experience even better. Our team is committed to providing a clean, comfortable, and welcoming environment for every guest. We look forward to the opp... read more

Business response:

Dear Milagros, Thank you for sharing your experience and for your kind recommendation. We sincerely apologize for the mix-up with your room on the first night and appreciate your patience and understanding as we worked to resolve the issue. We’re glad to hear that everything was sorted out smoothly the next day and that our team made a positive impression with their service. Providing a comfortable and welcoming stay is always our goal, and your feedback reinforces our commitment to that standard. We’re grateful for your sup... read more

Business response:

Dear melinda, Thank you for your kind feedback! We're glad you enjoyed the clean and affordable accommodations, along with our friendly service. It’s great to hear our location worked well for your concert plans. We appreciate your understanding regarding the limited breakfast options, as we do our best within the space and setup available. Your satisfaction means a lot to us, and we’re always looking for ways to improve the guest experience. We look forward to welcoming you back to Extended Stay America for another enjoyabl... read more