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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t anybody to help for the checking out. Cart to transport our luggage were locked up somewhere and nobody can help us. We have to carry our luggage by ourselves from the four floor
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re sorry for the inconvenience you experienced during your checkout. We understand how frustrating it can be to handle luggage on your own, especially when assistance isn’t readily available. We will ensure this is addressed with our team to improve future experiences. We appreciate your understanding and hope to welcome you back to Extended Stay America soon.Sincerely,Hotel Management
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The property should not be listed as breakfast included. That was one of the main reasons I selected this hotel only to find what they call breakfast was a very small muffin or granola bar and coffee
Business response:
Dear Guest, We appreciate your feedback and apologize that the morning offering did not align with your expectations. Our complimentary grab-and-go option is designed to provide a convenient start to their day, but we understand this may not suit everyone’s preference. Your comments help us better assess how we can enhance guest experience moving forward, and we genuinely regret any inconvenience caused. We appreciate your perspective and hope to welcome you back for a more fulfilling stay in the future.Sincerely,Hotel Manag... read more
Very very basic hotel! The staff was nice. The few I didn’t like was that you needed to ask for your kitchen things and return before you leave. If you wanted clean towels you had to take your dirty ones to the desk and they counted them then gave you clean towels. I never had to do that before. You also had to throw your own trash away. Heads up this is a very basic hotel. Plus it says breakfast there is no breakfast just coffee and muffins.
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear that our staff made a positive impression. We understand that the process for obtaining kitchen items, towel exchanges, and trash disposal was different from your expectations, and we apologize for any inconvenience this caused. Additionally, we regret that our breakfast offering did not meet your expectations. We appreciate your insights and will share them with our team as we continually strive to enhance our services and provide a more comfortable stay for al... read more
Lots of people seem to live there Front desk guy was great!!!
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Business response:
Dear Guest,Thank you for your recent visit and for leaving a rating. Feedback, in any form, is always appreciated as it helps us understand how we’re doing and where we might improve. Should you have any specific thoughts you'd like to share about your experience, we’d be happy to hear from you. We hope to welcome you again in the future and provide a stay that exceeds expectations.Sincerely,Hotel Management
Good all the way around
Business response:
Thank you so much for your kind review.
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 748,818 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.