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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No channels The only thing was tv in our did not get any channels
Business response:
Thank you for your feedback, Judy. It’s unfortunate that the TV did not have working channels during your stay. Guest satisfaction is a priority, and this concern will be looked into to prevent future issues. Your input is truly appreciated, and efforts will be made to improve the overall experience. Hopefully, a future visit will be more enjoyable.Sincerely,Hotel Management
The mattresses had a nylon cover, and when I called the front desk, they told me that if I removed it, I would be charged for it. I spent the whole night bothered by the noise of the nylon underneath me.
Business response:
Dear Luis, We sincerely apologize for the discomfort you experienced with the mattress cover. We understand how important a restful night's sleep is and will address this issue with our team to ensure all guests have a more comfortable stay. Our goal is to provide excellent service and accommodations, and we are sorry for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Management
Don't stay here it's trash Couldn't even check in on time because the rooms were not even ready at 4pm. The. Breakfast they offered was grits no bowls no juice just coffee cups to put them in. They need to get it together best part of the hotel was the gas station next door to get coffee and stuff cause the hotel had NOTHING AND I MEAN NOTHING
Business response:
Dear Jacob, We sincerely apologize for the delay in room availability at check-in, as well as the limited breakfast offerings. We understand how important these amenities are to our guests, and we are working diligently to improve the quality and availability of our breakfast service. We also appreciate your feedback on the overall experience and will make necessary adjustments to ensure a better stay for future guests. Thank you again for your understanding, and we hope to welcome you back soon for a more enjoyable stay.Sin... read more
The cleanest worst hotel Was not a good experience. Overbooked, and given a much smaller room. Waited for 20 minutes to check in because they had multiple people that were also having problems with their stay. The 2 women at the front were talking back and forth, complaining about everything. The hotel it self was very clean, almost like they had just recently opened and were not prepared. The Queen room we were given was clean, but very small. The worst part was the bed was wrapped in a plastic protective cover. Every time ... read more
Business response:
Dear kirk, We sincerely apologize for the inconveniences you encountered during your stay. We understand the frustration of being overbooked and receiving a room that didn’t meet your expectations. Our team is working hard to improve our processes, and your comments will help us address the issues you mentioned, including the bed noise and breakfast offerings. We appreciate your kind words about the cleanliness of the hotel, and we’ll ensure your next stay is more comfortable. We hope to welcome you back soon and provide you... read more
They offer breakfast free in the website , is only cereal bars and coffe . I’m disappointed with that ,I reserved because the breakfast was included because my son has a tournament soccer early in the morning , take breakfast in the property sounds a good opción, but it’s wasn’t.
Business response:
Dear natalia, We sincerely apologize for the disappointment regarding the breakfast offering. We understand how important it is, especially when you have early morning commitments, and we regret that our breakfast did not meet your expectations. Your concerns regarding the advertised breakfast will be reviewed, as we want to ensure that our guests have the best possible experience. We appreciate your comments and are committed to improving our breakfast options moving forward. We hope to have the opportunity to provide a bet... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 3.9 star rating with 986 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.