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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,039 reviews
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Samuel's profile image
Samuel 
a year ago

Probably won’t be staying here again Friendly workers paid extra for a kitchen unfortunately the fridge door swings incorrectly. It was a full size bed not a queen. The water was plenty hot, place was clean. Pet friendly 

Business response:

Dear Samuel, Thank you for connecting with us about your time at our hotel. It is excellent to know you were pleased with most of your visit. However, we regret the issues that kept it from being perfect and apologize for any inconvenience caused. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future.Sincerely,Hotel Management 

Elizabeth's profile image
Elizabeth 
a year ago

They need to check house keeping. Ashes on the window, incense sticks behind the toilet. I had to wipe the toilet seat. Bed was just straightened it wasnt changed cos the pillow cases were wrinkled. Floor had prints on it. Light bulb was burnt out. Either the toaster didnt work or the outlet was busted. 

Business response:

Dear Elizabeth, We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to welcome you back and... read more

KEVIN's profile image
a year ago

Easy check in... 

KEVIN's profile image
a year ago
Charol's profile image
Charol 
a year ago
Anonymous's profile image
Anonymous 
a year ago

It was listed as continental breakfast and there was nothing "continental" about it...plus I have a disability placard and someone without one parked in the spot for disabled only all night with no consequence or tow 

Business response:

Dear Guest, Thank you for this honest review and for selecting Extended Stay America for your visit. We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our ... read more

Christine's profile image
Christine 
a year ago
Amanda's profile image
Amanda 
a year ago

A 

KEVIN's profile image
a year ago

I liked my stay. Staff is awesome 👍 

Business response:

Dear KEVIN, Thank you for staying with Extended Stay America and sharing your lovely review. We're glad you enjoyed your stay and find our staff friendly and accommodating. We take pride in providing excellent services and exceeding guest's expectations, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,039 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.