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6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent people and staff here The staff and the people in the rooms are excellent there are great people here that like to help families and the staff understands all situations we had a great stay and we plan to stay longer
It was a pleasant stay. The staff were very helpful and the price was great for our travel plans.
Business response:
Dear Jennifer, We appreciate the outstanding review and are delighted you loved your time here with the helpful staff and found the price reasonable. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management
Business response:
Hello Marc, Thank you very much for your review, we hope you have a Wonderful day and come and see us again.
Business response:
Hello Robert, Thank you very much for your review and hope you have a pleasant day.
Short stay, vacay They are very friendly, and the rooms are cozy and nice.
Business response:
Hello Derrick, I am glad that you had enjoyed your stay here at the hotel. Please come and see us again.
Halls are dark and guests or staff left garbage In hallways. No toilet paper in bathroom and had to go down and get it. No chairs in room considering the rooms have kitchenettes and table but no place to sit. One heavy, stuffed chair in corner doesn’t count. Garbage under stuffed chair when I moved it. I’m being generous since the hotel was fully booked for the eclipse. Staff was overwhelmed but my comments refer to the overall state of the room. Facility just has a dark gloomy feel to it. Bathroom looks clean. Located in ho... read more
Business response:
Dear Carl, Thank you for reviewing our hotel during your trip. We appreciate you pointing out specific items you loved and places where we can improve. It is nice that you had a satisfactory stay in a location near the airport. However, we are sorry for your disappointment with the overall experience you had with us. We will share your comments with the person concerned for improvement. Please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,869 reviews.
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.