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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They need to check house keeping. Ashes on the window, incense sticks behind the toilet. I had to wipe the toilet seat. Bed was just straightened it wasnt changed cos the pillow cases were wrinkled. Floor had prints on it. Light bulb was burnt out. Either the toaster didnt work or the outlet was busted.
Business response:
Dear Elizabeth, We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to welcome you back and... read more
Easy check in...
A
I liked my stay. Staff is awesome 👍
Business response:
Dear KEVIN, Thank you for staying with Extended Stay America and sharing your lovely review. We're glad you enjoyed your stay and find our staff friendly and accommodating. We take pride in providing excellent services and exceeding guest's expectations, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management
It was listed as continental breakfast and there was nothing "continental" about it...plus I have a disability placard and someone without one parked in the spot for disabled only all night with no consequence or tow
Business response:
Dear Guest, Thank you for this honest review and for selecting Extended Stay America for your visit. We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our ... read more
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,844 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.