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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price and value
Won’t be back Bad carpet stains in room, bathroom floor was gross & sticky.. No coffee available after 9:30 AM. Bad bad smell in whole hotel.
Business response:
Dear Lisa, Thank you for choosing us. We apologize that our housekeeping staff overlooked some areas in your room preparation which does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. The team is also instructed to double-check the room before allocating them to the guest. Thank you once more, and we hope to see you again. Sincerely,Hotel Management
Staff we met were very friendly and accommodating. Room was clean.
Business response:
Dear Christina, Thank you for the excellent review and for telling us about your stay. We are pleased you were impressed with all we offer and will surely share your compliments with our staff. Please revisit us every time you return. Until then!Sincerely,Hotel Management
Good stay! For one night stay the place was clean, quiet, modest but it had all basic needs met. We could've used an extra blanket, but no big deal. Thank you! Front desk pleasant and breakfast basic, but sufficient.
Am I here alone, is anyone working? staff was not always readily available. often times they would not be at front desk. Unavailable to answer questions, phone calls, nor concerns for extended amounts of time.
Business response:
Hello Sammie, I am truly sorry for the inconvenience, I know they leave the front desk to help other guests on the higher floors. But I will speak with them.
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.