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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was spacious,clean, and comfy for My solo trip.
Property not accurately shown in pictures. Older. More of a residence for low income than an actual hotel. However, the desk clerk was very nice. We had a room issue and she moved us immediately. Overall good experience, just need more clarity on website.
Business response:
Thank you for taking the time to write a review of our hotel. Although you had an overall pleasant visit, we are sorry about the issues you experienced during your stay. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Very average stay I could not connect to the wifi despite assistance from the front desk and customer support. The front desk staff were nice. Hallways were dirty and needed vacuumed. The place is not updated and is worn. Beds and pillows were not too comfortable. Not a fan of smoking being allowed.
Business response:
Thank you for being our guest at Extended Stay America and for taking the time to post a review. We are sorry for the concerns that kept your stay from being perfect and apologize for the difficulties you experienced connecting to the internet. We are working with our service provider and will make sure the concerns you outlined are resolved. We will also share your comments with our housekeeping team regarding the cleanliness issues you encountered and take steps to be more diligent going forward. We hope to have the chance... read more
That I could cook in my room.. I Saved A lot Of Money for 2 days
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you for the great review. Please come and see us again! Sincerely, Hotel Management
REMAIN KIND, Thank You. Staff were personable and professional.
Business response:
Thank you for the fantastic review of Extended Stay America. We were thrilled to read that our associates made such a wonderful impression. Our team will be glad to know its efforts were key in making your stay with us so enjoyable. Thank you for your feedback. We hope you will be back to see us again soon. Sincerely, Hotel Management
Comfortable stay, would stay again The assistant manager was the highlight of this stay. She is the main reason I would return.
Business response:
Alan, thank you for reviewing your stay at Extended Stay America. We are delighted to read that the associate you mentioned went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,033 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.