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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,040 reviews
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Yuefei's profile image
Yuefei 
2 years ago

stuff is good 

Business response:

Dear Yuefei, thank you for taking the time to review your experience with us. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely Hotel Management 

Ping's profile image
3 years ago

Business response:

Thank you very much for and have a wonderful day. 

Carol's profile image
3 years ago

This place was disgusting. It was filthy. We had to change rooms because the first room had smokers and it stunk! For $143 a night, I expected more. Don’t stay there unless there has been a major renovation! 

Business response:

Dear Carol, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. We hope you will cons... read more

Barbara's profile image
Barbara 
3 years ago

Convenient location. 

Anonymous's profile image
Anonymous 
3 years ago
William's profile image
William 
3 years ago

Easy to find, safe area. Poor breakfast and coffee. Older, worn out facilities, good price 

Business response:

William, thank you for taking the time to share your review. While we are pleased that you appreciated our convenient and safe location and found us to be a good value, we regret your disappointment with the condition of our property and the breakfast we offer. Your comments are valuable as we are always looking for ways to improve and enhance our guests' experience. We appreciate your business and hope to have another chance to serve you on a future visit. Sincerely, Hotel Management 

Segundo's profile image
Segundo 
3 years ago

Really nice place to stay quite good stores around good food around 

Business response:

Thank you very much for your review, we are glad that you enjoyed your stay here at the hotel 

Jennifer's profile image
Jennifer 
3 years ago

Old but Clean. The property is maintained but aging. The bed was one of the hardest I’ve ever experienced and uncomfortable for me. I did not sleep much due to back pain from lack of flexibility in the bed. Shower was hot. WiFi is pay for higher speeds but adequate for most at the free rate. Breakfast is coffee and muffins or granola bars. It works for an overnight stop or if you like rock hard beds. 

Business response:

Jennifer, thank you for staying with us and reviewing your experience. We are glad your overall stay was enjoyable, but we regret not meeting your expectations with our beds. We appreciate your patience and hope you give us another opportunity to provide you with the experience you deserve. Sincerely, Hotel Management 

Frank's profile image
3 years ago

Nice place to stay tucked away in the corner of a row of hotels. Convenient and affordable. For the most part, not a lot of noise. This is the third time I have stayed here 

Business response:

Thank you for taking the time to share your feedback. We are glad to hear your return visit to Extended Stay America was fantastic. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay at a great price and that our location worked well for you. Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,040 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.