This profile has been claimed by the business owner or representative.
Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a reason i guess this place was cheap There was a slight odor of someone's previous smoking, the shower curtain rod was pulled half way out of the wall and there were several black hairs in the bath/shower. I've stayed at extended stays before and this was by far the worse.
Business response:
Thank you very much for your feedback. We are glad to read you had an overall pleasant visit and found us to be a good value. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Great dog friendly hotel. Lots of parking. Very Clean. Overall great experience.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Just got here. Very late tonight. Great so far. Easy and friendly check in.
Business response:
Todd, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
.
Clean, comfortable, with friendly staff.
All good
Business response:
Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was fast and easy. The bed was not very comfortable. Had my back hurting after the 2nd night of sleeping on the bed. You could hear the water running from the room above.
Business response:
Thank you for posting a review of your stay. We regret our beds were not to your comfort and for the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,032 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.