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Extended Stay America - Syracuse - Dewitt

4.1
  • Hotels
  • East Syracuse, NY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6630 Old Collamer Rd., East Syracuse, NY, 13057, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,011 reviews
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Anonymous 
6 years ago

Second stay within past few months The second time I’ve stayed here for four nights during the work week within the past few months due to personal budget constraints. During my most recent stay, the front desk clerk was personable and assigned me a new room when I walked into the first one, which was supposedly smoke free and got hit in the face with an overwhelming odor of cigarette smoke. Was told it was due to interconnecting vents and that hotel management was working on it. The second room had wood floors, but there wa... read more

Business response:

Thank you for returning back to our hotel. We are sorry for the issues you encountered in your room and the inconvenience it caused. Your feedback with regards to cleanliness has been discussed with our housekeeping team to be more diligent with their work. Also, your concerns with regards to our grab-and-go breakfast have been shared with our Brand Leaders so they have knowledge of our guests' desires and assists them in determining new future offerings. Thanks again, and we hope to host you back soon. Sincerely, Hotel Man... read more

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KATHLEEN 
6 years ago

Syracuse Extended Stay 

Business response:

Thank you for reviewing your stay at Extended Stay America. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Demeta's profile image
Demeta 
6 years ago

VERY GOOD STAY STAFF WAS VERY NICE 

Business response:

Thank you for the wonderful feedback! We are delighted that our associates made you feel welcome. Our staff thrives on being amazing and when you stay at the Extended Stay America, you're taken care of by one of the best teams in the area. We look forward to seeing you again next time! Sincerely, Hotel Management 

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Anonymous 
6 years ago

Everything here was great. No problems at all. We would stay here again 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

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Rhonda 
6 years ago

Staff was amazing!!! Made the stay very enjoyable The hotel staff at this location went above and beyond. They were some of the best hotel staff have I come across in years!! 

Business response:

Rhonda, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Quiet simple and comfortable Was very quiet, room was simple but comfortable. Couple of times no on at front desk, probably short staffed and budget cuts like everywhere else. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with your comfortable room. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Syracuse - Dewitt

How is Extended Stay America - Syracuse - Dewitt rated?

Extended Stay America - Syracuse - Dewitt has a 4.1 star rating with 1,011 reviews. 

When is Extended Stay America - Syracuse - Dewitt open?

Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.