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Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great deal!! Well-equiped with nice kitchen. Room and building all very nice. Modern and well kept. Great location on main highway, but not too noisy. Overall, a great value.
Nice room for the money No fan in the bathroom. Other than that it was a nice stay for the price.
Needs more comfortable beds. The location wasn't bad, pretty close to the Tacoma Dome & Glass Museum. No really close restaurants. The rooms were fairly roomy, nice little kitchen area, however the problem was the beds. They were very hard, inexpensive mattresses that squeaked loudly every time you moved. That was pretty annoying, especially when trying to hear the TV. Pillows were great though! Price was ok for the room.
Ghetto
So we booked a last minute room and because we showed up during their "Audit" we couldn't check into 3am when we showed up at midnight. Seriously horrible service. Will no longer be booking anything through extended stay.
Business response:
Dear Jay, We sincerely apologize for the inconvenience you faced during your check-in, especially arriving late at night during our audit process. We understand how frustrating this must have been and regret that we were unable to accommodate you immediately. Your feedback has been shared with our team to ensure better communication and service during such situations in the future. We truly value your input as it helps us improve. We hope you will consider giving us another chance to provide a smoother and more enjoyable sta... read more
My family had a horrible experience at one of your locations this past weekend. The Tacoma Fife location in Washington State specifically with an attendant Sheryl, and her manager. I was just informed today the HM is refusing to refund our money after they said my family could not stay becuase my brother did not have an ID. Sheryl was very rude with horrible customer service. As someone that has worked in customer services for 20 years including working as a housekeeper and waiter for three years, I am appalled by how my fam... read more
Business response:
Dear Mary, We sincerely apologize for the inconvenience and frustration your family encountered. Guest satisfaction, fairness, and respectful treatment are our top priorities, and we are deeply concerned by your account of the situation. We regret that this experience fell far below your expectations, and we appreciate your input, which helps us improve. We hope to restore your confidence in our brand in the future. Sincerely, Hotel Management
Set their own rules about the check-in age, even though the official terms and conditions tell a different story. Somehow couldn’t check in because I’m 20, but was old enough to turn around and go to the bus station by foot at almost midnight. The most impressive thing about the story is that they won’t give my money back, explaining that their manager doesn’t remember telling my desk assistant about all that check-in nonsense over the phone. I have no problem with the desk assistant who was genuinely concerned for my safety... read more
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,299 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.