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Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty, noisy and stinky. There’s is no breakfast. Coffee and hot cocoa does not merit listing it as breakfast included. I will never stay here again.
Business response:
Dear Jose,We are sorry that your stay did not meet expectations. Cleanliness, comfort, and the quality of amenities are our priorities, and we regret that we fell short during your visit. We also apologize for the confusion around the breakfast offerings and understand your disappointment. Your feedback is essential, and we will address these issues to ensure better experiences moving forward. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a ... read more
Not my favorite stay Bathroom was dirty, tv didnt work asked three times about the tv and was told they would fix it or move my room, neither ever happened.
Business response:
Dear Heidi, Thank you for posting a review of your recent stay. We are genuinely sorry for the issues with the TV in your guest room. We appreciate you bringing this to our attention, as our team conducts routine maintenance throughout the hotel on a regular, structured program basis. We will be sure to pass along this feedback. Thank you for being so patient, and we hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Walked into my room to a horrible smell and dried pee on the bathroom floor. Rooms are clearly not properly cleaned or inspected in-between guests. When I asked for a new room they told me they were all sold out and they would just go clean my room really quick. After watching a cleaner go to the room with nothing but a rag and spray bottle I knew I was in for a rough stay. After expressing my disappointment further a different room magically came available. The second room was also disgusting with black hairs everywhere and... read more
Business response:
Dear Kate, Thank you for taking the time to review your stay. We are very concerned about your experience and are genuinely sorry that we did not meet your expectations. Our top priority is a clean, fresh suite, and we will work with our staff to ensure this is an isolated issue. We hope you will give us another chance to provide you with the stay you deserve the next time your travels bring you our way.Sincerely,Hotel Management
Absolutely disgusting! Hair and crap all over the floor and in the bed. Smelly towels and stained linnens. Staff tried to correct this but their efforts fell short of our expectations. Checked out in the middle of the night and demanded a refund. Go ANYWHERE else.
Business response:
Dear Ian,We are truly sorry about the issues you encountered during your stay. We understand how unsettling it must have been to find the room in such a condition. Cleanliness is a top priority for us, and it’s disheartening to know that our efforts to address your concerns fell short. We appreciate you bringing this to our attention, and we will use your feedback to ensure better quality control moving forward. We greatly appreciate your observations and concerns. We hope you will consider giving us a second chance to provi... read more
The water in my room was cold went down to the front desk. Explained to the manager, she said that it would be taken care of it never was. I was told that I would be getting a fifty dollar refund. And that it would take a couple days at least three it’s been almost a week and I have gotten nothing
Business response:
Dear Christopher,Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,299 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.