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Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was comfortable. It did not have three star amenities. Did not have a selective range of tv channels.
Business response:
Linda, thank you for selecting Extended Stay America for your visit and for sharing your comments. It is good to know you found your room comfortable, but we are sorry for not meeting some of your expectations. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Clean & Comfortable at a Great price. I really liked the bed, the clean and quiet room and the things provided. The price, because I booked at the last minute, was one of the cheapest in town which was a GREAT value. The ONLY difficulty I had was booking through hotels.com which in cases of late night, last minute bookings have a lengthy delay - on which end I do not know - but the wait to get into the room was way longer than it should have been. I hate to even mention that because every other aspect of my stay was perfect ... read more
Business response:
Sean, thank you for choosing to stay at Extended Stay America. We are pleased to read that you liked your clean & comfortable room, the great value we offer for the price and our courteous associates as well. However, we regret any inconvenience caused to you while you were here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Marquis, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Hotel staff was friendly and helpful and room was clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel, close to expressway, Quiet neighbourhood!
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The property was ok. Since I have not been to this , I did not know they do not clean the rooms unless you have stayed for 7 days. We arrived on the room and it was still a mess looking the way when we left it. I expected they will be like a hotel where the room is cleaned daily
Business response:
Lelila, we appreciate you staying with us. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you... read more
OK location, close to nearby chain eateries in mall. Dirty carpet in room and no maid service.
Business response:
Svenn, thank you for sharing your feedback. Although you liked our location, we apologize for the cleanliness issue and are sorry you didn't like our housekeeping policy. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Outstanding It was really amazing
Business response:
Muddassir, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Extended Stay America - Tacoma - South has a 4.3 star rating with 1,525 reviews.
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.