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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the Tacoma Dome Proximity to Tacoma Dome was great. Staff was very polite, very accommodating. Stayed 3 nights due to a wrestling tournament held at the Tacoma Dome. Did not utilize the kitchen except for late night snacks. Free breakfast consisted of apples, oranges, instant oatmeal or 2 types of muffins and coffee. Rate was excellent compared to other hotels in the area.
Business response:
Thank you for sharing your experience with us. I’m so pleased to read that you found our hotel to be a great value and enjoyed our convenient location! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good enough On the plus side, we'd booked a room with two queen beds for the four of us to share. The nice receptionist put us into two queen rooms at no extra charge. That was a bonus. Also, it was reasonably easy to get to the Tacoma Dome, which was why we were in town. And the price was great from the start. On the downside, though, a few things. First, what hotel doesn't have a restroom in the lobby? Fresh off the road, we had to do the pants-wetting-prevention dance while we checked in. Then, the rooms we were assigned ... read more
Business response:
Thank you for providing us with details about your stay. I appreciate your comments about our staff and reasonable rates; however, I am sorry to hear that we failed to inform you about our dishware policy upon check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk for no additional charge. In response to your feedback, I will make sure we are clearly communicating our amenities as well as closely inspecting our rooms prior to guest arrivals. Your feedback is very imp... read more
Great value Stayed 3 nights. I preferred the Extended Stay over other hotels I've previously stayed at in this specific area. I'm sure you can find a lot nicer more downtown Tacoma, but you'd better be ready to spend a lot more. Good value overall.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you found our hotel to be a great value and had a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not what I was looking for Next to the Tacoma Mall. Great if you plan on spending time there or at the Tacoma Dome. I wasn't and was several miles from Lakewood, which is where I was I planing to be. Got there Sat afternoon, traffic was awful. Hotel check in was slow but pleasant. Room had a kitchen in it, but since I was only going to be there for 2 days, no pots or pans. Internet was slow, you had to pay extra for any real speed. Parking was an issue for me. The weather was rain and wind most the time. Parking spaces for n... read more
Business response:
Thank you for sharing your experience with us. I appreciate your comments about our staff; however, I sincerely apologize that you did not have a comfortable stay. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Hotel smelled bad when we entered the lobby. Toilet broke in the middle of the night. Breakfast was very disappointing. Just coffe and stale muffins.
Business response:
I would like to start by apologizing to you for not meeting your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. As this hotel’s manager, I can assure you that we will be implementing deep cleaning and preventative maintenance procedures to ensure our rooms meet our company’s high standards. Additionally, I will make sure our grab-and-go breakfast is properly stocked. Your feedback is very important to us, so thank you for sharin... read more
Easy to get to from I 5 Beds were a little hard for me, but otherwise the room was clean, nice size, the little kitchen was great to have
Business response:
The staff and I read your review, and would like to thank you for writing about your stay here with us. Please accept our apologies that our beds were not to your satisfaction. Still, I am pleased to read that you had a positive stay overall and enjoyed our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
1st hotel I've ever got I went to freaknight 2015 and stayed here, and first hotel ever for me really but it was great, room was clean, staff was friendly, I liked the parking lot for your car, I enjoyed my stay here
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I had a great stay and the reservation was handled quickly and smoothly and at the right price. The only thing I have negative to say is that there is no ice machine and you have to wait for ice cubes to freeze in the freezer. They also allowed a woman to sleep for hours in the lobby which was a nuisance for me personally.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the issues you experienced. I will be briefing our staff on how to handle situations, such as the one you have mentioned, in a polite and professional manner. We are sorry for these issues, but are glad to read that we were able to provide you with a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,443 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.