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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Tacoma Good location for me. Staff was professional and courteous. Good internet and cable. Clean linens. Good bed. Dogs barking non-stop down the hall. Phone worked first day only. I had no phone for the remainder of my 7 day stay. I couldn't call out locally and nobody could call me.
Adequate It was a place to sleep for a couple of days. Room was fairly clean. I was right next to their working room, so I heard quite a lot of banging around until 1am. then started up again at 6am. I'm guessing that I got the worst room in the hotel. I'd give it an average rating overall.
I did not get a wheelchair accessible bathroom. no grab bars in the bathtub or near the toilet.
Business response:
Thank you for taking the time to write a review of your stay with us. I am sorry to hear that we were unable to accommodate your request for an accessible room. As this hotel’s manager, I can assure you we are investigating this situation and monitoring our room inventory to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
get what you pay for aside from the strong smell of cig smoke in the lobby the reset is just basic. water pressure was stronger at the kitchen and bathroome sink than the shower. lot's of construction trucks/companies using the hotel for their stay. which is better than shady characters. i would take my child there for an overnight even if she's 12. for my husband and myself an overnight stay for a concert 2 minutes away it was fine.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will make sure we are carefully inspecting rooms to ensure they are up to our company’s high standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
No ice ! For $145 pet night it was hard to believe there was no ice machine available nor was there ice in the freezer in the room as it wasn't even turned on. So after a long journey, when all you want Is a drink with some ice, we were burnt. Such a small thing that really made things less enjoyable
Business response:
Thank you for your review regarding your recent stay at our hotel. I sincerely apologize that our amenities were not to your satisfaction. In response to your feedback, I will pass along your comments to our corporate office. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Would be great but... The review would have been higher if not for the bedbugs we were getting bit from every night. The staff was super friendly and nice and even changed out our AC quickly when it stopped working. But being covered in itchy bites is always a bummer.
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,443 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.