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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
decent hotel. no free wifi. well, they say it's free but the only way you can surf is to upgrade to the faster service. no HD TV and very few channels. for the price, it's a very average hotel.
Business response:
Thank you taking the time out to write a review. Apologies for the issue you had with the Wi-Fi. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Nice hotel Nice quick place to stay Interesting note; if you want crockery you have to request it from the front desk, unusual unless their stuff gets broken or knocked off regularly! Otherwise enjoyed the stay.
Sketchy parking lot We have stayed here multiple times while moving my daughter to/from college. Never had a problem before but this time we were moving her home after graduation and had a rental truck. Both nights coming through the parking lot she noticed people hanging out doing/talking about drugs. After checking out we saw that the back of our rental truck was open and her belongings had been rummaged through. They took some of her things and left a mess as well as cigarette butts. We didn't have a lock for the truck bu... read more
Business response:
Thank you for writing a review of your stay. I am so sorry to hear that this situation happened to you. In response to your feedback, I will be talking to our staff to make sure they are staying alert to what goes on inside the hotel, as well as out side. We will ensure that your situation is used as a training opportunity for our staff to prevent future guests from sharing the same experience as you did. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Comfortable, easy access to UPS and Tacoma mall Comfortable bed, easy access, grab and go breakfast.
Business response:
Thank you for taking the time to tell us about your experience. It’s great to read that we were able to accommodate your needs with our convenient location and provide you with a comfortable stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Basic hotel - pillows and bed was "flat". no hair dryer or limited bathroom ammenities
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we were unable to meet your expectations. We provide additional toiletries as well as hair dryers upon request at the front desk upon request. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our bedding to ensure it is up to standard. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have ano... read more
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.3 star rating with 1,527 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.